Web Design Terms Of Services
Terms and Conditions for Web Design Services
Welcome to Qubes Pixel. These Terms and Conditions (“Terms”) govern your use of our web design services. By engaging our services, you (“Client”) agree to these Terms, which serve as a binding legal agreement between you and Qubes Pixel
1. Services Overview
We offer three web design packages: Starter, Professional, and E-Commerce. Each package includes distinct features and pricing, detailed on our website: https://qubespixel.com/web-design-packages. The Client is encouraged to review these details prior to making a purchase.
Design Concept Selection
The final design of the website will be based on the design concept chosen by the Client from the options provided within the selected package. The Client is responsible for reviewing the design concepts and communicating their selection in a timely manner.
Exclusions and Additional Services
The packages described do not include custom programming services, such as JavaScript or PHP development. Any additional custom programming or development work beyond the scope of the selected package will be quoted and billed separately.
Pricing and Payment Terms
Pricing: Pricing for each package is specified on our website. All prices are in CAD.
Payment Schedule: A 50% deposit is required before work begins. The remaining balance is due upon completion of the project before the final delivery.
Revisions, Modifications, and Additional Charges
Revisions: Each package includes the specified number of revisions as listed on our webpage. Any additional revisions requested beyond those included will be billed at an hourly rate .
Scope Changes: If the Client requests changes or additions to the project scope after work has begun, such changes will be quoted and agreed upon before proceeding.
Timelines, Delivery, and Client Responsibilities
Delivery Timeframe: The delivery timeframe for each package is specified on our website.
Client Responsibilities: The Client must provide all necessary content, images, and information required to complete the project. Delays in providing these materials may affect the delivery schedule.
Project Delays: Qubes Pixel is not responsible for delays caused by the Client’s failure to fulfill their responsibilities or by external factors beyond our control.
Project Commencement:
The project will begin within 24 hours after Qubes Pixel has received the agreed-upon deposit or full payment, as outlined in the payment terms.
Warranty and Maintenance
Warranty: We offer a 30-day warranty from the date of final delivery to correct any technical errors related to the website.
Maintenance: Ongoing maintenance services are not included in the packages but can be provided at an additional cost after the warranty period.
Confidentiality and Data Protection
Termination of Agreement
Termination by Client: The Client may terminate the agreement at any time by providing written notice. The Client will be responsible for payment of all work completed up to the date of termination.
Termination by Company: Qubes Pixel reserves the right to terminate the agreement if the Client fails to make payments or breaches any other terms of this agreement.
Changes to Terms of Service
Qubes Pixel reserves the right to update or modify these Terms at any time without prior notice. Changes will become effective upon posting the revised Terms on our website. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.
Frequently asked questions
If you don’t find the answers you’re seeking, feel free to reach out to us anytime.
At Qubes Pixel we will determine the price of a project after carefully analyzing the client's needs to know the most suitable functions and design for the website.
Yes, of course!!
Clients often ask us if they will have the ability to update their website themselves. Our agency specializes in creating user-friendly websites using CMS platforms like WordPress and Drupal. We provide comprehensive training after the project is complete showing clients how to make updates and changes.
We put a strong emphasis on ensuring customer satisfaction by thoroughly understanding all the project details, which we document in a contract. We do not start a project until we have a precise understanding of the website's functionalities, content, and design, as we believe this is critical to delivering quality work.
Based on the reasons mentioned above, we do not provide refunds.
As the use of mobile devices continues to grow for tasks such as banking, travel reservations, online shopping, and more, having a website fully optimized for mobile is crucial. Our agency guarantees that every website we create is 100% mobile-friendly, providing the best possible user experience.
The development time of a website can vary based on several factors, including the desired functionalities, number of pages, and design specifications. At Qubes Pixel, we require a minimum of one month to design a new website. However, if the client can provide a reference website with a similar design, it may speed up the development process.
At Qubes Pixel, we typically require a deposit of 50% of the total to begin a project. After the completion of the project, the client will evaluate the final product to ensure that it meets their expectations. Once the client confirms their satisfaction, The remaining 50% of the payment will be required. We understand that each project is unique, and we are open to discussing and exploring different payment arrangements that best fit our client's needs. Our team is committed to delivering high-quality work and ensuring our clients' satisfaction.